MAINTENANCE WINDOW – May 26 2020

From 8am to 9am EDT [12-1pm UTC] on Tuesday 26 May, we will be performing a brief maintenance window that will prevent login access to the customer portal. During this time, dynamic DNS updates WILL be affected.

Please be sure to arrange any DNS update entries to occur around this window.

We apologize for any inconvenience.

IP Address Changes for Host Monitoring and DNS Failover

We’ve been upgrading the servers Zoneedit uses for host monitoring and failover checks. As a result, the IP addresses for these servers have changed. Any customers that have firewall rules in place to allow tests through, please use the following IP addresses.

 IP  HOST  CITY  COUNTRY
64.68.203.55 monitor.zoneedit.com Toronto, ON CA
157.245.6.35 node1.failoverdns.com Clifton (New Jersey) US
178.62.187.25 node2.failoverdns.com Amsterdam NL
157.245.203.139 node3.failoverdns.com New York US
178.79.164.236 node4.failoverdns.com London UK
45.79.96.179 node5.failoverdns.com Fremont (California) US
172.104.117.91 node7.failoverdns.com Tokyo JP

New Look! Same Rock Solid Reliability

You may have noticed Zoneedit is sporting a new look and feel.

It’s fresh off the press with quite a bit of buzz. Everything works just as well as before the face lift except looks more up to date with today’s web technology.

You’ll see the tutorials getting updated the more frequently you check back. If you’re missing something, post on the forum and we’ll point you in the right direction.

Enjoy our new look and do let us know what you think. We like getting praise just like the next guy.

MAINTENANCE WINDOW – Dec 18 2018: Control Panel

Dec 18 2018, 2:31 AM: Maintenance is complete


The ZoneEdit Control Panel will undergo a scheduled maintenance on Tuesday, December 18, 2018, starting at 2:00 AM Eastern Time. During the maintenance, the control panel will be unavailable, which means you’ll have no ability to update your domains.

Date: Tuesday, Dec 18, 2018
Time: 2:00 AM ET
Duration: 1 hour
Purpose: Server Migration
Environments impacted: Zoneedit Control Panel only.

Your domains will continue to resolve and your websites/emails will continue to work, but, you will have NO access to make new changes to your domains/emails/account via our Control Panel during this time.

EMERGENCY MAINTENANCE WINDOW: Support portal

ZoneEdit’s Support (Ticketing and Knowledgebase) platform will undergo an emergency maintenance window at 6:45 AM today, 13 June 2018. During the maintenance, complete access to the same will be barred. Further details below:

Date: Wednesday, June 13, 2018
Start Time: 6:45 AM ET
Duration: Minimum of 1 hour. It may extend to a maximum of 90 minutes.
Purpose: Server migration
Environments impacted: ZoneEdit Support (Ticketing) only.

Your domain(s) will continue to resolve, your emails will continue to work, and you’ll have access to our Control Panel; only the access to your support-tickets will not be possible. During the window, please utilize our forum for support.

MAINTENANCE WINDOW: Control Panel

Update: 2:45 AM, May 31, 2018 Maintenance is complete.


 

The ZoneEdit Control Panel will undergo a scheduled maintenance on Wednesday, May 30, 2018, starting at 11:30 PM Eastern Time. During the maintenance, the control panel will be unavailable, which means you’ll have no ability to update your domains.

Date: Wednesday, May 30, 2018
Time: 11:30 PM ET
Duration: 4 hours (a minimum of 2 hours)
Purpose: Server Migration
Environments impacted: Zoneedit Control Panel only.

Your domains will continue to resolve and your websites/emails will continue to work, but, you will have NO access to make new changes to your domains/emails/account via our Control Panel during this time.

MAINTENANCE WINDOW: Support – Ticketing and Knowledgebase

Update 2:57 AM, May 4, 2018: Maintenance is complete

ZoneEdit’s Support (Ticketing and Knowledgebase) platform will undergo a scheduled maintenance on May 4, 2018, at 1:30 AM Eastern Time. During the maintenance, complete access to the same will be barred. Further details below:

Date: Friday, May 4, 2018
Start Time: 1:30 AM ET
Duration: Minimum of 1 hour. It may extend to a maximum of 3 hours.
Purpose: Server migration
Environments impacted: ZoneEdit Support (Ticketing) only.

Your domain(s) will continue to resolve, your emails will continue to work, and you’ll have access to our Control Panel; only the access to your support-tickets will not be possible. During the window, please utilize our forum for support.

MAINTENANCE WINDOW: Forum

Update 3:06 AM, May 2, 2018: Maintenance is complete

ZoneEdit’s support forum will undergo a scheduled maintenance on May 2, 2018, at 1:30 AM Eastern Time. During the maintenance, complete access to our forum will be barred. Further details below:

Date: Wednesday, May 2, 2018
Start Time: 1:30 AM ET
Duration: Minimum of 1 hour. It may extend to a maximum of 3 hours.
Purpose: Server migration
Environments impacted: ZoneEdit Support Forum only.

Your domains will continue to resolve, your websites/emails will continue to work, you’ll have access to our Control Panel; only the forum-page will be offline during this window.

MAINTENANCE WINDOW: Control Panel

The ZoneEdit Control Panel will undergo a scheduled maintenance on April 23rd, 2018, at 8:00pm Eastern Time. During the maintenance, the control panel will be unavailable, which means you’ll have no ability to update your domains.

Date: Monday, April 23, 2018
Time: 8:00pm ET
Duration: Maximum of 30 minutes (The actual impact should be less than 5 minutes)
Purpose: Webserver reload
Environments impacted:

– Zoneedit Control Panel (DNS Management)

Your domains will continue to resolve and your websites/emails will continue to work during this window, you will have NO access to making changes to your domains during this time.